PinnedMariia ShvetsovainSigma SoftwareFive important lessons I have learnt on my way to a senior customer support engineer.1. Get to know project stakeholders and your team.Nov 23, 2020Nov 23, 2020
Mariia ShvetsovainSigma SoftwareHOW ITIL PRINCIPLES CAN MAKE SUPPORT SERVICES BETTERThe Information Technology Infrastructure Library (ITIL) framework has become the standard in IT Service Management across the globe. ITIL…Jan 13, 2021Jan 13, 2021
